The cabin was dark and apart from the Hum of the engines and 600mph winds rushing by, very quiet. As we said this is all very personal. From the main menus, it is possible to filter into numerous sub-categories by genre. The only negative we really have is the system is the same for all passengers. There is also the “Wander Wall” at the front of the Cabin. Our breakfast was a fresh tasting, warm, Pan Au Chocolat with a granola yogurt, and some a fresh fruit salad served coffee and Juice. Staff presence for arrivals is quite satisfactory, and given the connectivity with Delta Air Lines, there is reasonable assistance for transfer customers. In the bulkhead, the USB location is an annoyance as to use and customers must either deploy or semi-deploy the PTV screen for access. I am in seat 21G which is an aisle seat in the bulkhead row. Drink wise we were left a touch disappointed. A search for a round-trip premium economy flight via Google Flights for the same time this year shows that you can book for about $1,160.As I mentioned before, when I arrived at LHR’s mostly deserted Terminal 3, I inquired about g… British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Premium Economy is second off the plane only behind the upper-class guests. What we did notice was the Cabin pressure” Obviously not directly, but the reduced altitude pressurization (8,000 ft instead of the usual 10,000ft) Made for a much more comfortable flight. This works out at just £62.50 per person per flight. I did of curse find all this out the hard way…middle row of seat, and the darn middle seat…not very comfortable when you want to catch some shut eye! To be honest we just think we lucked out on a less than brilliant menu day as the return flight suited us better. At the time Virgin was charging £30 per seat to reserve seating (this has changed somewhat with the new Economy Product recently introduced) So we would be getting all the benefits of Premium economy for just £32.50 per flight. Be sure to use these facilities whenever you can, and if you happen to hold Delta … Kate having four cheese pasta and I had beef stroganoff. The level of service and cost of this upgrade varies wildly between airlines from little more than a few free drinks to a near first class experience. And these can be big advantages when trying to get through US Customs. Ik merk dat het personeel opgewekt en erg vriendelijk is. it is a quiet and refined space which feels really personal. Join me on my Virgin Atlantic Premium flight from London Heathrow to Delhi. One Perk not included that would have been much appreciated was the “guaranteed L.A Sun”, this is not what we expected on arrival! View details. The discipline and skills are not at the level one will see in Asia and the Middle East and sitting close to the galley numerous items are being dropped during the meal service which is sometimes followed by rather colourful language. Featuring Lie flat beds, premium drinks, lounge access, they even send a car to pick you up! The meal was followed by a tea/coffee in a real mug. Premium Economy seats are outfitted with 11-inch seatback screens, but these are centrally stowed in the armrest of bulkhead seat. There is the usual tax-free sales brochure for those customers wanting inflight shopping. We think they are far better than most Premium products even and are pretty much on par with most first-class products that are not of the lie-flat variety. There’s a seat in Virgin Atlantic’s A350-1000 economy cabin that has more legroom than any seat in premium economy, or even the airlines beautiful new upper class. We were flying From London Heathrow to Hawaii on the following routes: The TransAtlantic legs were operated by Virgin and the USA Legs were operated by Delta. Virgin Atlantic was one Delta partner I was dying to try out. View airline, airport, seat, and lounge photos. Did you feel it good value? Flight Review: Premium Economy On Virgin Atlantic 787 Dreamliner. Whilst this Virgin Atlantic economy review will focus on the Johannesburg to Heathrow leg, I wanted to highlight a couple of excellent benefits to flying out of Heathrow Terminal 3. We often hear from the older generation that “Flying just isn’t what it used to be” In Premium Economy, it is far more like that experience. Back in March Virgin Atlantic introduced their three new Economy products – Economy Light, Economy Classic and Economy Delight. Apart from the Wander Wall where snacks are available for the entire flight you are constantly plied with food. There is a USB socket integrated into the PTV screen, and there is a 110v International outlet for larger devices under the seat. One thing you will never want for on a Virgin Premium Economy flight is food. Boeing 787-9 in Premium Economy which was close to full. A press of the button darkens or lightens the window. The actual main meal was basically the same as the outbound but a different menu and one that suited us better. (adsbygoogle = window.adsbygoogle || []).push({}); Boarding begins 45-minutes before departure with priority customers called first. First class would be your business class equivalent. This is possibly a little picky and it hardly ruined our flight. I’m from Australia. On arrival to LAX, we were lucky to get to immigration with almost no queue knowing there were hundreds of people from out flight behind us. Let’s take a look at our experience. What is the Weather Like in Chicago, Illinois? As we required a few days in L.A to explore and recover before Hawaii we had to book as 3 flights. Again this is shared by all passengers not just Premium. Read the review. After checking the cases we headed to security. What is it like compared to other Premium experiences? Virgin has remastered the premium economy experience with its Premium A350 product. Virgin's attitude sets it apart from other trans-Atlantic carriers, and an already solid premium economy offering is boosted by letting the crew be real people rather than ingratiating automatons. You can also pop your head round to the Upper-class bar. The Vera IFE is one of the best we have used and is rammed with the latest films, TV, and Music. However, overall, this is genuinely one of the more enjoyable Transatlantic experiences I have had with any airline, in any cabin. Being on the 787-9 Dreamliner also has a few extra benefits. BACKGROUND. Featuring Lie flat beds, premium drinks, lounge access, they even send a car to pick you up! If you don’t have bags, being able to use the Virgin Atlantic mobile app to download a boarding pass is even better. The extra bag each is also great value for those that travel heavy or are going for a long time. These seats all have personal air vents which means that the cabin temperature is comfortable for the flight to Seattle. So not a real negative it just doesn’t add to the Premium experience as everyone has the same fantastic system. We were heading to Hawaii for nearly 3 weeks so need quite a lot of baggage having two bags each really took the pressure off. The Starter was … a bit rubbish. Virgin Atlantic Airways: Virgin Premium Economy - great experience! The washrooms are outfitted with the usual design for the B787, and like the cabin, this is finished to a good standard. T… San Francisco CityPASS Review 2021 – Is the San Francisco CityPASS worth it? we were then provided Newspapers to while away the time before take off. Cheese and crackers are also present, and the butter portion is from a high-street brand. There are no added benefits to get through security so we joined the masses. Virgin Atlantic Airways: Comparing Premium Economy Virgin Atlantic - Delta Airlines - See 15,165 traveler reviews, 2,725 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. We were also provided with a nice Herchel branded Amenity kit, which makes a nice change form the basic plastic wallet type kits handed out in Economy, although it didn’t actually contain many extras. It even helps ease the process at the airports each end. As we see below we happily took this option especially considering the 2-night flights we had to take! » London Heathrow Airport has been certified as a COVID-19 3-Star Airport. Joanna and I had been planning to visit New York for some time and we were still in the middle of making our plans when the travel Gods smiled down on us in two wonderful ways. The bulkhead wall panels are enhanced with a modern geodesic design. this was unfortunate timing, nothing more. What aircraft were you on? It took us a while to find desert, we had written it correctly a few times lol. We would not hesitate to book if the price is right! You won’t regret it, as long as the price is right! Always the rebel, Virgin is bucking the industry trend of airlines that are maintaining the conventional inflight publication but ditching the entertainment guide. Plying us with as many drinks service as possible in the first part of the flight to help us get off to sleep. Virgin Atlantic check in line at Boston Logan International airport. On top of this, your bags are prioritized. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. Often we are served Soggy Sausages some flaccid eggs and maybe some baked beans. Virgins upper-class product is out of this world but other airlines it gets you little more than the premium product offered by Virgin. 2x23kg Baggage – Yes, you read that right 2 bags EACH, Much Larger leather Chair in 2-4-2 config, Upgraded Meal with Real Plates and Cutlery, Wander Wall – Help yourself to Snacks and non-alcoholic drinks in-flight. This makes for a great flight experience. You are just treated to a much more intimate level of care for the majority of the flight. - See 15,156 traveller reviews, 2,724 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. After lunch, the cabin crew seem to disappear. All seats are upholstered in a nice looking dark brown leather, and the visual appeal is high. Efficiency during the main contact points is all quite satisfactory with drink and meals delivered with good speed, and there is decent attention to clearing away the litter. » Rome Fiumicino Airport is the first airport in the world to be Certified with the COVID-19 5-Star Airport Rating. First an Ice Cream, then later a Steak Pasty, and then finally shortly before landing a Cream Tea, which was excellent. The Seats are also a Significant upgrade. The welcome at the door sets a good first-impression and combined with simple purple mood-lighting and attractively laid out bar area (for the Upper-Class cabin) there is a prestigious feel. Did you enjoy your experience? We never like to rag on any service personnel as long as they are trying their best. We have been on the other end and know what a hard thankless job they are doing. The content is reasonably interesting and obviously gives an excellent overview of the system content. However the Business class on Virgin Atlantic is a very high end premium product way out of the reach of most. Being in Premium means your bags are among the first onto the conveyor. Great article and review, thanks for sharing it with us all. This all sounds great but how does it play out in practice and is the product as good as it sounds? A British Airways 787 Dreamliner and A Virgin Atlantic 787 Dreamliner. Meaning any excursion into the aisle for the toilet or getting drinks or even just to stretch the legs means disturbing the poor soul. Here there is a selection of drinks (non-Alcoholic) and snacks for you to help yourself too during the flight. Those extra few inches of space, a glass of bubbly as you board, and a tasty meal served on china crockery with proper cutlery. WiFi is available in 2 packages £4.99 for 40MB and £14.99 for 150MB. Let the battle commence! Our return flight left Seatle at 14:00 and was due to land in London around 7:30 am the next morning. What to Eat at Universal Studios, Hollywood, Chicago, Illinois Visitors Guide – Basics. The personal space is excellent. Today Virgin has on offer 140 movies, 123 TV options and approximately 400 albums. 3-3-3 or 3-4-3 leads to us being trapped into our row should we want a window seat, which we do. But that also means the Premium product is a very high quality offering to try and set it apart from the cheaper economy product. But that’s a good thing. Our review should help you decide if the upgrade is worth the extra or if you should continue to slum it in coach! And for dessert was a sticky toffee Slice. The cabin design is contemporary with dark seat covers and carpets, and the main colouring is from the mood lighting which is well used for this late morning departure. Of course, we can’t really blame Virgin Atlantic for this…Can we? I’ve never been on Virgin Atlantic flight. A big thumbs up here from us! This flight we couldn’t even tell we had been flying. The system is branded up as Vera – Virgin’s trendy moniker for the interface and accompanying IFE guide. There are 2 washrooms at the front of the cabin that are for use by Premium Economy customers, and Virgin also employ curtain dividers between Upper Class and standard Economy, so there is a good sense of exclusivity within the cabin. For those customers connecting, the transfer and re-check counter is positioned just after customs, so the process is as easy and streamlined and as one can expect in the US. It's strange that the transatlantic market is fiercely competitive but the choice of airlines isn't the greatest unlike, for example, flights to the Far East. maybe? De vliegtuigen hebben een drie cabine samenstelling: Upper Class (Business Class), Premium Economy Class en Economy Class. For our latest Hawaii adventure, we were flying Virgin Atlantic and decided to upgrade to Premium Economy so we could provide our 2020 Virgin Atlantic Premium Economy Review. I used my Chase Sapphire Preferred Card and paid $797 for my round-trip economy ticket, which earned me 1,594 Ultimate Rewards points thanks to the card’s 2x points bonus category for travel purchases. We feel the best way to decide is to look at the benefits and simply work out based on the price if that feels like value to you. Being in the premium cabin means you have a dedicated crew serving jus the 30 seats in that cabin. The cabin staff during boarding are chatty and effusive, and there is a sense of the party vibe that is often portrayed in the airline’s marketing. Packed with tons of really helpful and worthwhile perks that really enhance the flight experience. We used our points to fly Virgin Atlantic economy return to Johannesburg from London Heathrow. There is a bar snack of sour cream pretzels from a well-known global brand. Dinner service was the same as lunch on the outbound and included the after dinner Liqueur. You can… Read More. This combined with the seat selection would have cost us the upgrade alone so the rest of the benefits are basically free! In "Reviews" In this trip report, I review Premium Economy on Virgin Atlantic, on their new Boeing 787-900 Dreamliner on my flight from London Heathrow to Newark in New York. Honolua Bay Snorkeling, Maui – The Best Snorkeling Spot in Maui? The boarding music is a mix of modern and classic pop/rock tunes, and this is a nice alternative to the repetitive Muzak delivered by many airlines. There was also the Wander wall obviously for anyone wanting to grab their own Snacks. Right after take-off, you are given pretzels with your first drink. De in Groot-Brittannië gevestigde Virgin Atlantic (VS) vliegt naar ongeveer 30 bestemmingen binnen het Verenigd Koninkrijk, elders in Europa en in Afrika, Azië, het Midden-Oosten, Noord-Amerika en het Caribisch gebied. Many people want to know, is premium Economy worth the upgrade. A handbag, rucksack or laptop bag is permitted in addition to the above. Today’s flight is on a 4-year old Boeing 787-9 in Premium Economy which is configured with 35 seats in a 2x3x2 format. Also, drop us a comment below if you have any questions? It was just what the doctor ordered and helped clear a little of the fog that had descended overnight. One disappointment is the lack of amenities in the toilets, and this constitutes basic pipe soap for today’s flight, and one might expect a little more for this premium cabin. The Starter salad was a little more substantial and the lemon and pistachio dessert much better than the dry Sticky toffee slice. Depending on the flight and current booking level we have seen upgrades from £50 to £600 and upwards per flight! The tray table deploys from the armrest and covers the full seat width – this is bi-fold but sturdy and gives excellent utility for my planned work during the flight. While under no obligation to help they managed to reseat some passengers to allow them to be next to each other. Really the offering is far more akin to some upper-class products. The obvious inconvenience of the bulkhead is that this is just behind the galley, Business Class bar and washrooms, so there is high-potential for intrusion. With only 30 seats in 5 rows of six (2-4-2). This flight flew out of London Heathrow Terminal Terminal 3. Virgin Atlantic Premium Economy a330 Entertainment and Amenities. Drinkwise the service was very top heavy. Staff service begins well during boarding with much of the well publicised, spirited approach on full display. This gives it a pretty exclusive feel. The meal tray is delivered around 25-minutes later, and there is a choice of 3 entrées (beef meatballs with pasta, coq au vin and mushroom risotto), and to begin there is an orange and walnut salad and dressing, and a blueberry cake for afters. We didn’t get any pictures as I was so tired and irritable at this point I just couldn’t be bothered. I am quickly seated in the bulkhead row, and the cabin crew are swift to provide drinks (prosecco, water and orange juice), and these are kept topped up throughout the boarding process. While on the outbound we resented the lack of presence, throughout the night any lack of disturbance was most welcome. We love the 2-4-2 seating layout. Proper quality metal cutlery is in the napkin roll, and as discussed, glassware is used for water and wine. Economy Delight is the new premium element of Virgin Atlantic’s Economy class (not to be confused with Premium Economy which is something totally different) and comes with: extra legroom (34″ pitch) For standard seats, the seat pitch is 38-inches with a width of 20 inches between the armrests. Before arrival, there is an afternoon tea style service with a trio of finger sandwiches, petit four cakes and a plain scone with jam and real Cornish clotted cream which is a nice taste of home before arriving into Seattle. British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. It’s hard not to argue that would be great value! The Premium Economy is actually probably closer to Business on short haul airlines such as would operate internally in Australia and the surrounding short haul destinations. Soft drink choices are similarly extensive and include more niche items such as ginger ale, cranberry juice and sparkling water which are not always found outside of the front cabins. Service begins in a flurry around 15-minutes after departure with a pre-meal bar cart. So as you can see it’s a question with many variables and hard to answer. There are 139 movies to choose from and some excellent recent TV programmes. Virgin Atlantic and Delta’s London Heathrow flights depart from terminal 3, an ugly mazelike jumble of a … Of the TV options, 25% are boxsets with the full-season, and this has reasonably current content with some back-catalogue choices. Virgin Atlantic Premium Economy Class Experience It is in Premium Economy where the inconstancy in service is the most noticeable, with various items of service failing to appear, or be very late. Introduction: Having flown both British Airways World Traveler Plus cabin and Virgin Atlantic’s premium economy cabin tens of times across the Atlantic, I am going to be comparing pricing, seating and comfort, service, food and drinks, entertainment. The pillow is white and has a white cotton cover with a small cut out to fit more ergonomically around the neck. It is a bit flat if one is to be highly critical, but it is pleasing nonetheless to have a proper cotton cover. Newspapers shortly follow and individual menus. View details. San Francisco Museums List – Our guide to San Francisco’s Museums and Galleries, Honokowai Beach Guide, West Maui, Hawaii – Honokowai Beach Park, Slaughterhouse Beach Guide, West Maui, Hawaii – Mokuleia Beach. Apart from the disappearing act mid-flight the service was excellent. Overall, it is a positive start for today’s flight to Seattle, and not too dissimilar to a decent regional Business Class flight in Asia or the Middle East. After 20+ hours in the air, we were left frustrated as there were still things we hadn’t got round to watching! With the Delta flights upgraded to Comfort plus. After 10+ hours in the air, this is the last thing you need. After security, we grabbed a coffee and sandwich while we waited for boarding. London Heathrow to Seattle with Virgin Atlantic Premium Economy class. A small thing really. We see so many examples of them being treated poorly and never wish to contribute to this. The comprehensive Airline and Airport customer review site for airlines and airports across the world. Virgin was asking £200+ per person. As you would expect the Virgin Atlantic premium economy in-flight entertainment is excellent. All of these flights depart the East Coast of Australia late morning/midday except for Virgin’s Brisbane flight, which is a late-night departure. There is no live TV news – however, there is a pretty decent news feed which is updated regularly during the flight with various business, sports and entertainment stories. Our meal for this flight was a starter of Walnut and Orange Salad, a choice of Lasagne, Chicken in herb cream sauce and Mousaka. There is some coffee-ring staining to the tray table when this is pulled-out but the fact that the mood lighting is quite subdued and dark means that this is only seen after departure when there is more illumination. A Review of Premium Economy on Virgin Atlantic Twitter Facebook Pinterest LinkedIn Email My first experience with one of the Virgin airlines was when I flew on Virgin Atlantic to London two years ago en route to South Africa. You know what it feels like schlepping into economy — like you’re in grade school, being shuffled into a que one-by-one to board an overcrowded bus with zero personal space and extra germs. It is a pleasant surprise that the product is continued for the mid-flight drinks where customers may avail from chilled tumblers in the galley display – which seems to be lieu of any ice provision. It’s not the worst value out there, but customers are unlikely to have the free-flowing web experience that is possible with the often more generous time-based allowances. In de 747-400 vlieg ik van Londen naar Orlando wat een lange vlucht is maar er net een nieuw entertainment systeem ingebouwd: Zo'n 40 bioscoopfilms, 60 TV series, Nieuws headlines die tijdens de vlucht wordt ge-update en de mogelijkheid om te bellen, e-mailen, internetten met je eigen smartphone! Service at the counter is probably the weakest element during this flight experience – it is totally efficient, but there are no niceties, and I am simply directed to look at the information screens for my gate allocation at the service closing. In the movies section, there is a fair mix of new films as well as older classics, around 20 world films and 14 for kids. After departure the cabin crew provide large leather footrests for those customers on the front rows – other seats have the more traditional fold-down facility. There is other mainstream programming with a handful of episodes and varied range factual, sport and kids’ options. Like the outbound flight, we received nothing but excellent service and witnessed the crew sort out a disruptive couple who had not bothered to book seats, a free perk for Premium and were complaining they were not happy with their seats. Virgin Atlantic have 3 Class types, Economy, Premium Economy and First Class. Unlike Premium, where you receive additional benefits (I’ll cover this in more detail later in this Virgin Atlantic Economy Delight review), there is no difference between food or drink offerings in Classic and Virgin Economy Delight. For the flight we too as our review flight we paid fairly little for the upgrade. There is a useful route update and welcome from the flight deck in advance of the safety display which is most welcome. Once boarded we were very quickly offered our welcome drink, a choice of Fizz or Orange juice, which for us is no choice. Cabin cleanliness appears satisfactory onboarding and all primary contact areas around the seat are clear and free of debris. Well, we would have if the TSA had not preselected Kate for additional Checks…No level of service can get you past the TSA if their random computer falls on you. Just drop us a comment below, we love to hear from you. However, it is a difficult item to criticise as the overall outlook of the front-line interaction is quite enjoyable and pleasing, and this more than makes up for these minor service failures. The seat is decent and provides all the expected mod-cons for comfort and working. Virgin Atlantic have 3 Class types, Economy, Premium Economy and First Class. There is also a purpose-built bar area for Premium Economy passengers to pick from which Virgin name the “Wander Wall”. BACKGROUND. However Wander Wall is not a typo, that is what Virgin calls the snack wall, where you help yourself to snacks. 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