Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. Say no more, we’ll get you started with Setapp real quick. There are chances that a bug is causing the issue or some setting has been mistakenly altered. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. What to Do If Macbook Keyboard is Not Working? Hold these keys down for 7 seconds and then press the power button while still holding Control, Option, and Shift. A malfunctioning Mac keyboard can be very disturbing. At the very least, using compressed air rules out any crumbs or bits of debris being the cause of the Apple keyboard not working. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. To restart your Mac, click the Apple menu > Restart. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Remember to reset both as just resetting SMC alone won’t work. And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out? https://www.igeeksblog.com/author/arshmeet/. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. Back up your computer with the Time Machine fist, Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Some USB keyboards have batteries. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. To fix it, just roll back your Mac a few saved backups: While the system is rebooting, open the Recovery Tool by pressing ⌘ + R, Choose Restore from the Time Machine backup. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. By using MacClean, you kick it back your keyboard to work. By continuing to use this site, you agree to our, How To Quickly Fix Mac Bluetooth Not Working, Get 8 apps we picked for you + 210 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week. If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. Note that only Intel-based Mac computers have an SMC. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. This is a very annoying issue. Wait for 30 seconds or so and Power On your laptop. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. It’ll reset some options like the time it takes for your MacBook to go to sleep when left idle, but it won’t change any truly important settings. VAT ID: IE3425001BH. Let’s find out the steps you need to take to fix your MacBook keyboard quickly. Its revised its design once, but not with much improvement. Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name. Possibly your MacBook keyboard and trackPad are not working smoothly because your system junk creates problems. There are a few possible issues that could lead to your MacBook keyboard not working. If you have a MacBook or MacBook Pro from the past few years, this is worth trying. In almost all cases, the problem doesn’t seem to be with the software and are usually temporary. Also, no other external device should be connected to the Mac while you perform the process. In cases where only some keys aren’t working, this may solve your problem, and it only takes a few minutes and some canned air. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Part of that is the butterfly keyboard mechanism. Tilt your Mac at a 75-degree angle, so it’s not vertical. However, software and hardware related issues can arrive during use. Macbook Ambient Light sensors. Check your keyboard batteries if applicable. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. © 2021 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. Best of all, both CleanMyMac X and iStat Menus are available for a free seven-day trial from Setapp, a platform with over 150 Mac apps that make your digital life a breeze, from creating backups to working with documents to managing your finances. The MacBook trackpad is one of the best on the market. Your keyboard can still be fixed… Try these fixes Restarting your Mac may fix your issue. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. My expertise also includes curating opinionated and honest editorials. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. 584165. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. It might sound too basic, but we often undermine the importance of a fresh start. Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Note: Before you reset the PRAM and SMC, make sure to take proper backup. The list also includes Spacebar not working, keyboard not working except power button, and many other similar problems on MacBook Air and MacBook Pro. As mentioned in the beginning, the MacBook Pro keyboard may not work properly if there’s some debris or dust stuck between the keys. It’s another if your spacebar won’t work. Try rebooting your MacBook and see if that clears up the issue. The track pad works he uses a mouse it is ok the keys will not type. Delete .plist files Hence, it would be a good idea to clean your MacBook keyboard. And because of this design, if any dust particle or dirt goes beneath the keyboard, it can result in keyboard problems. To update your macOS, head over to System Preferences, and navigate to the Software Update section. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. After each step please test to see if your keyboard is working: 1. It … Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because the keypad has stopped working. Lawsuits and Petitions. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files. It’s true that restarting something is an ongoing joke most of the time, but it’s also great advice. Many MacBook Air users are having issues with their keyboard. Without wasting any time, let us head to the topic of discussion, fix MacBook keyboard not working. Here are some other things I have tried: 1) External keyboard and mouse work perfectly fine. Took top off to make sure keyboard connection ok to top case, is ok. It chose a new keyboard design starting with the 2015 12-inch MacBook, and then brought to the 2016 overhaul to the MacBook Pro line. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. Make Sure Your Keyboard Is On If your Wireless or Magic Keyboard is not connecting, you should first check that it's actually turned on: On the latest Magic Keyboards, slide the switch on the back edge of the device so that the green color becomes visible. Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system: Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears, Release the keys after you hear the reboot sound. Three action class lawsuits were filed against Apple over the Mac keyboard issues. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. So, resetting them could resolve the issue. To clean your Macbook’s keyboard, you can use compressed air … Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. Don’t let your Mac be cluttered up with your system junks. Solution 3: Clean junk from your MacBook Pro. While you’re at it, close the lid when you shut your laptop down as well. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all. If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. Meantime, prepare for all the awesome things you can do with Setapp. Fix Macbook Keyboard Not Working. Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? Like many other MacBook users, my keyboard began to malfunction. But it does work like a charm, so do try it without fail. Can get on Internet et cetera but he needs to be able to type. Keyboard & trackpad not working. Now you know the reason why your MacBook Pro keyboard is not working. Truth is not every issue with your MacBook is a hardware problem. In general, both the keyboard as well the trackpad will be connected ultimately to … It is simple but effective. They are undoubtedly very easy to follow and fixes the problem. The short answer is: not you. Setapp lives on Mac and iOS. Ever wondered how Apple laptops are so slim? Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. It’s a dedicated toolkit for solving every keyboard problem through the best applications. Before you can fix the problem, first you have to determine exactly what the problem is. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly. One of Apple’s own recommendations for keyboard issues is to simply try cleaning it. So when your keyboard is not working, resetting the SMC is worth a try. The first lawsuit was filed in May 2018 on behalf of two people who’s MacBook Pro keyboards stopped working. Now that you might have found the culprit let’s get to the next step. iStat Menus shows you exactly when your computer starts slowing down. Dear Apple, here's how I solved my MacBook keyboard problem. A lot of bugs and performance issues can be solved by resetting your Mac’s System Management Controller. Software problems might cause keyboard misbehavior. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. HELP my husband’s late 2008 MacBook Pro 17 inch keyboard will not work. Why Hasn't Apple Adopted USB-C for iPhone? It’s worth noting, however, that Apple created this service program after three class-action lawsuits. If you find your MacBook trackpad not working, there are a few steps you can take. In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue: Open System Preferences in your Applications folder. Unfortunately, the butterfly keyboard is also just as fragile as a butterfly too. In some rare cases a blast of compressed air could clear the dust from the keyboard. Thus, fixing your MacBook keyboard can’t be put off for very long once it’s stopped working. Repeat with the MacBook rotated to its left side. You generally buy a MacBook because you want a quality laptop that’s easy-to-use and doesn’t suffer from bugs or hardware failures. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. Method 1: You can start by cleaning the keyboard. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free. Windows 10 Bootcamp - Mouse and Keyboard not Working I am on a 2017 Macbook Pro Touchbar, and I partitioned Windows 10 Pro on an external SSD, setup went fine, but when I got to the windows setup, it wouldn't let me move my mouse and the cursor didn't appear, the keyboard was also not responding. For some reason my macbook keyboard and trackpad are completely non-responsive. Apple suggests cleaning your keyboard with compressed air. Macs are usually smooth-running machines. And even if you have an external keyboard handy, the workflow speed is hindered. Well I know as recently I have found all such complaints claimed by numerous users. Many Mac users have been reported by MacBook users on behalf of two people who ’ own... I know as recently I have tried: 1 that works is the power button result. An outdated macOS, close the lid when you Shut your laptop down as.! 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